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Customer Service Rep

Luxury Hotel Guest Experience PBX Agent

Job in Washington, District of Columbia, 20022, USA
Listing for: The Watergate Hotel
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A luxurious urban resort is currently seeking guest experience agents to join its dynamic call center team in Washington, D.C. Ideal candidates should have at least 1 year of related hotel experience and must demonstrate superior telephone etiquette along with excellent customer service skills. Flexibility in scheduling, including early mornings and weekends, is necessary. Proficiency in computer systems like MS Office and hotel software such as Opera is preferred.

Join a team that celebrates travel and business occasions worth remembering.
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