Director of Housekeeping

Inspir Embassy Row | Washington, DC
2100 Massachusetts Ave NW
Washington, DC 20008, USA

Job Title:
Director of Housekeeping
Location:
Washington, DC
Employment Type:
Salary/Full-Time
Salary Range: $70,000-$80,000
Department:
Administration

About Us:
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands:
Maplewood and Inspir. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Inspir offers the opportunity to be part of a forward-thinking organization that values your expertise.

Join us and help shape the future of senior living!

Position Summary:

The Director of Housekeeping is responsible for overseeing the Housekeeping Department which includes management of the housekeeping supervisor and housekeeping staff. Ensures proper staffing levels within the team, ownership of the hiring process, efficiently managing department budget, expenses, and maximizing service levels. The Director of Housekeeping should ensure that the community is clean and safe for the residents, families, staff and visitors in partnership with housekeeping supervisor and other management staff.

The Director of Housekeeping is also responsible for completing housekeeping tasks (as needed), which could include, but are not limited to, cleaning resident apartments, common areas, laundering residents’ personal laundry as well as bed linens and towels.

Accountabilities:
The Director of Housekeeping is responsible for supervising the housekeeping staff and ensuring the cleanliness of the building, and reporting any issues to the General Manager.

• At least two years of housekeeping management experience either in the hospitality industry or senior living
• Associates degree with 3 years of housekeeping management experience preferred
• High School diploma or equivalent required; and at least five years’ housekeeping management experience
• Experience with and passion for working with seniors
• Multilingual preferred, but not required

• Oral and written comprehension and expression - Must be able to convey and understand information and ideas in English
• Basic computer skills, experience using maintenance software and Microsoft Office suite.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must work well in stressful, high-pressure situations
• Must maintain composure and objectivity under pressure
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers, residents and guests
• Ability to stand for long hours and walk long distances without fatigue
• Ability to bend, stretch, stoop and reach repeatedly without difficulty
• Exerting up to 60 pounds of force occasionally, and/or up to 30 pounds of force frequently or constantly, to lift, carry, push, pull, or otherwise move objects
• Ability to work under variable temperatures and noise levels
• Free of communicable diseases
• Utilize technology as a means of communication necessary to support resident needs and ensure operational compliance as well as resident safety and security

• Supervise all personnel in the Housekeeping & Laundry Departments
• Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community
• Oversees the daily housekeeping schedule and staffing for the department
• Motivate, coach, counsel and discipline all Housekeeping personnel to Inspir Standards
• Responsible for…