Food & Beverage Manager

Overview

Join our team at Hyatt House DC Convention Center. Working at Hyatt House DC Convention Center offers the unique opportunity to be at the heart of one of the most vibrant and historically rich cities in the country. Employees are surrounded by iconic landmarks such as The White House, the Howard Theatre, and the Smithsonian museums, all just steps away. The hotel’s prime location also provides easy access to public transportation that can get you to and from work with ease.

Hyatt House DC Convention Center is close to national parks, Civil War sites, international dining, shopping, and exciting sporting events. This dynamic environment not only enhances the guest experience but also creates an engaging and inspiring workplace for team members who thrive in a culturally diverse and energetic setting.

Description

Join our team at Hyatt House DC Convention Center. Working at Hyatt House DC Convention Center offers the unique opportunity to be at the heart of one of the most vibrant and historically rich cities in the country. The hotel’s prime location also provides easy access to public transportation that can get you to and from work with ease. Hyatt House DC Convention Center is close to national parks, Civil War sites, international dining, shopping, and exciting sporting events.

This dynamic environment not only enhances the guest experience but also creates an engaging and inspiring workplace for team members who thrive in a culturally diverse and energetic setting.

FOOD & BEVERAGE MANAGER

Salary Range $63,500.00 - $65,000.00 annual

Position Summary

The Food and Beverage Manager is responsible for overseeing and directing all facets of the hotel’s food and beverage operations. This includes ensuring excellence in financial performance, effective cost control, exceptional guest satisfaction, and high levels of employee engagement. The role requires strategic planning, hands-on leadership, and continuous improvement to maintain the highest standards of service and profitability across all dining outlets, catering services, and bar operations.

• Supervise and manage the daily operations of the food and beverage department.
• Ensure that the level of quality and presentation are being met according to standards on a daily basis.
• Personally respond to all guests’ comments and complaints to ensure they are being handled in a timely manner.
• Assist and supervise the purchasing and inventory functions of the department.
• Train staff for job competency and ensure they are aware of hotel policies and procedures including service standards for the hotel and guest brand standards in regards to service and cleanliness.
• Monitor department to ensure all brand requirements are being met on a daily basis in both the kitchen area and front of the house.
• Implement and monitor staffing levels to ensure guest satisfaction and cost control are met on a daily basis.
• Assist and supervise the weekly scheduling process to ensure staffing levels are met based on hotel’s weekly forecast.
• Review standards to ensure department is operating within brand and hotel requirements.
• Deal with staff inquiries and issues in a timely and professional manner.
• Responsible for training, supervising, and monitoring food sanitation and safety procedures in the kitchen and dining area.
• Responsible for working with the sales department and housekeeping department to ensure banquets are handled according to BEO requirements and to the guest’s satisfaction.
• Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards and guest’s expectations.
• Responsible for hiring, training, management, development, and evaluation of all food and beverage employees including managers, supervisors, and line employees.
• Ensure compliance with all hotel and brand policies and procedures, as well as local, state, and federal laws and regulations.
• Demonstrate the leadership qualities as outlined in the Leadership Job Requirement Chart

• Previous food & beverage experience.
• Previous supervisor or management experience.
• Certificate in Food Sanitation a plus

• Clear verbal…