Executive Meetings Manager

Opportunity:
Executive Meetings Manager

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.

Potential Career Path

Group Sales Manager - Director of Group Sales - Director of Sales

Essential Job Functions

* Manage all phases of small meeting groups,under 20 rooms per night with meeting space including contracts, rooming lists, billing, VIPs,upgrades.

* Solicit, negotiate and confirm all social group blocks booked.

* Travel locally to conduct outside calls, promote the hotel and review competition.

* Maximize revenue by selling all facets of the hotel to previous, current and potential clients.

* Coordinate various departments' participation in servicing accounts.

* Book functions accurately into Sales Pro and ensure that meeting and room arrangements are to specifications.

* Follow sustainability guidelines and practices related to HHM's Earth View program.

* Perform any other job-related duties as assigned.

* Assist in supervising the banquet operation to ensure the highest standards of service.

* Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.

* Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.

* Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.

* Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client's needs, pace and degree of personalization, while actively promoting hotel services.

* Identify, customize and deliver individual guest requirements.

* Work additional hours as needed or when requested.

Position Requirements

* 2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.

* College degree in hospitality or business administration is required.

* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.

* An understanding of both monthly forecasting and the annual budget process.

* Sales Pro knowledge a plus.

* Rooms experience is a plus.

Work Environment and Context

* Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.

* Stand, use hands to handle, control objects and tools, and use telephone and computer systems.

* Manage conflict situations including dealing with unpleasant, angry, or discourteous people.

* Handle cash, other forms of currency and occasionally guests' valuables.

* Able to communicate well in English both orally and written.

* Comply with Hersha and the hotel brand standards.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels