Licensed Clinical Program Manager - Jordan ; LICSW​/LPC

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.

We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $71,510.00 to $75,618.90 and may be commensurate with experience.

The Program Manager oversees the clinical treatment of crisis stabilization clients from screening/admission through discharge. Supervises Behavioral Health Technicians to ensure their skill development as well as quality of client services. Provides for continuity of care with external treatment team members and referral sources.

Position is located at Jordan House on North Capitol Street, NW, Washington, DC. Jordan House is a Crisis Stabilization Program, which is an alternative to psychiatric hospitalization for clients.

Monday – Friday 8:00 am – 4:30 pm with one remote day per week; on‑call after hours required.

• Master’s Degree
• 3–5 years’ experience in Mental Health treatment services

• LICSW or LPC by the District of Columbia Department of Health
• CPR/First‑Aid, Driver’s License

• Utilizes a trauma‑informed care approach in every aspect of client care.
• Provide comprehensive clinical oversight for client treatment, ensuring that screening/admission, treatment planning and discharge planning are in alignment with low barrier, high quality care.
• Provide clinical guidance and support for staff through individual and group supervision and in‑the‑moment training opportunities.
• Review, audit and sign off/release documentation in clients’ charts for accuracy, compliance with regulations and best practices.
• Participate in rotating on‑call supervisor schedule to support staff outside of regular business hours.

• Provide clinical support to clients as needed or assigned.
• Perform clinical screenings and assessments at intake, discharge, and as clinically indicated.
• Complete authorizations and requests for extensions of treatment and care in Comagine system.
• Coordinate and participate client treatment team meetings.
• Provide emergency crisis support to clients, as required.
• Review and approve billable clinical notes, assessments, and clinical documentation completed by BHTs and Care Coordinator.
• Coordinate SUD and RSS support and services with SUD team for clients with Co‑Occurring disorders.
• Ensure quality and accuracy of resident treatment documentation.
• Assist with critical incident debriefs and resident care transitions.
• Support discharge planning and post‑discharge coordination with Clinical Care Coordinators.

• Ensure appropriate staffing levels, evaluate, hire and train new employees.
• Contribute to budget development and ensure budget complies with SOME’s financial reporting requirements.
• Contribute to strategy development and strive to improve departments performance and functions; assist in the development of standards and goals as appropriate.
• Schedule staff work hours as needed and monitor for time and attendance; approve timecards and requests for leave.
• Provide coaching and training for all staff, assist staff with work processes, and policies and encourage opportunities for professional development.
• Ensure billable services are processed in compliance with SOME regulations and other relevant regulatory bodies.

• In‑depth knowledge of mental health issues, trauma‑informed care and crisis intervention skills.
• Action‑oriented.
• Analytical skills.
• Time management skills.
• Organized with an attention to detail.
• Mission‑driven.
• Excellent verbal and written communication…