Social Service Coordinator

Organization

Seabury Resources for Aging is a private, not-for-profit corporation registered in the District of Columbia that provides various services to enhance the quality of life for older adults. Seabury's mission is to provide personalized, affordable services and housing options to help older adults in the greater Washington, DC, area live with independence and dignity. Seabury strives to continue to be the trusted community leader in aging services.

The Social Services Coordinator provides Information and Referral, Individual Socialization, and Counseling Services to residents aged 60 and above living in Wards 5 and 6 of the District of Columbia. The goal is to provide older adults and their family caregivers with supportive counseling and information on resources to help maintain and improve the older adults’ quality of life. Services will be provided via phone, video chat, webinar, and in person at Ward 5 and 6 dining sites, Home First Residences and the lead agency office.

This can be done through home visits for homebound seniors who are unable to meet virtually or speak on the phone. This is a community and office-based position with travel to Ward 5 and 6 dining sites, Home First Residences as well as occasional home visits.

• Provide information on resources available in the community, including assistive technology.
• Facilitate referrals to senior services programs, including case management and adult protective services through the Department of Aging and Community Living (DACL).
• Provide support, resources, and guidance to older adults.
• Visit community dining sites within Ward 5 and 6 at least twice weekly to provide outreach and informational sessions on community resources, offer telephone reassurance and meet with seniors to reduce isolation and foster increased socialization.
• Justify submissions bi-weekly to the Finance and Data Administration Manager, with associated notes entered into Cstars weekly.
• Meet monthly goals including counseling, outreach, information, referral, and assistance units, as well as individual socialization service units.
• Attend community events as requested by the Director.
• Establish in-office hours for appointments and walk-in visits one day a week.

Work with the Home First Program Administrator to provide social service support to Home First Residents.

• On-site at Home First Residences once a week to provide support to residents and Home First administrative staff.
• Crisis, intervention, resolution, and/or prevention support.
• Home visits to assess needs, monitor, and coordinate services.
• Assist with identification or transition into new living arrangements, assisted living communities, or healthcare facilities.
• Refer and work with the DACL case management team to provide services as needed.
• Assist with benefit applications.
• Assist with one on-call weekend per month.
• Attend monthly house meetings and provide input for advisory council meetings.
• Attend new resident interview and assist with admission process.

• Minimum of two years of experience in the social services arena working with the aging population.
• Appropriate training, education, or licensure in Social Work, Counseling, or a related field.
• Skilled interviewer who can elicit needed information from clients.
• Skillful listener who understands the client’s statements.
• Ability to engage older adults in conversation and provide emotional support/counseling.
• Good attention to detail, documentation skills, and ability to use technology to enter service data.
• Knowledgeable of the Older Americans Act of 1965 and local resources.
• Must have access to a vehicle five days a week for field visits.
• Mental health experience is a plus.

• PC/laptop, computer printer, office copier, camera, telephone, facsimile machine, shredder, and typical office equipment.