Outreach Specialist Post Emergency Engagement

Overview

Amerihealth

Caritas

DC maintains a list of at risk members who admitted to local emergency rooms for mental health emergencies. The PEES contractor must locate these individuals and assist in conducting a behavioral health screening. This position consists of three main phases: engagement, investigation, and referral/completion.

• Engagement:
  The PEES will be assigned members based on criteria determined by Amerihealth
  
  Caritas
  
  DC.
• PEES will have access to information about the member through the CRISP and Credible systems, when available.
• Investigation: PEES will conduct at least three substantial outreach attempts as defined by agency established standards. Additional attempts may be conducted. This includes in person outreach attempts.
• All outreach attempts will be documented in the member's Credible file. Documentation must be descriptive.
• Investigation activities are inclusive of the Engagement rate.
• Referral/Completion:
  Once the member has been located, PEES documents the member's residence or other location, as well as any other information that will aid in continuing care and follow-up.
• PEES contacts the licensed clinician to conduct a behavioral health screening.
• When the assessment is completed and the PEES staff member has completed required documentation in Credible, the contractor is eligible for reimbursement.

Community based in Washington, DC, and remote.

Contractor will agree to all of the terms and conditions associated with access to confidential and protected health information (PHI). The Contractor will exercise discretion when opening and/or downloading PHI to ensure its confidentiality and safekeeping. Any documentation, records, or other data belonging to the McClendon Center should be returned to the Center at the conclusion of this contract.

Contractor will be given access to a McClendon Center email address and electronic medical record for the duration of this contract.

All signed employment documents will be enforced through the duration of this agreement.

• PEES will be paid $60 for each client located with a completed behavioral health assessment by a licensed provider.
• PEES contacts will be considered completed when a Credible note has been completed, signed, and submitted by contractor.

The Contractor is required to document the work duration and specific scope of work completed in the electronic medical record as part of the contract agreement prior to requesting payment for services.

The Contractor agrees to operate a fully insured vehicle at all times while performing the duties outlined in this contract. The Contractor must report any moving violations or automobile accidents to McClendon Center immediately. Lapse of automobile insurance should be reported to McClendon Center immediately.

The Contractor or McClendon Center may terminate this contractual agreement with a written notice at any time.

High school diploma required. Candidate must have strong engagement skills, comfortable in community settings to include homes, shelters, and residential programs. Candidate works effectively in independent setting, is strong with time management, and organization. Candidate is able to travel in the community independently to various locations in DC on a daily basis. Strong written skills, experience in EMR a plus. Candidate will utilize electronic healthcare systems to review consumer history and needs.

Physical Demands:
The position requires moderate physical effort on a daily basis such as walking, bending, stooping and standing for periods of time.

McClendon Center is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability.

No phone calls, please.

Note:

McClendon Center is not accepting resumes or referrals from agencies. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate.