Senior Associate, Chapter Onboarding & Registration
Listed on 2026-02-01
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Healthcare
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Non-Profit & Social Impact
Position Title:
Senior Associate, Chapter Onboarding & Registration
Status:
Full Time
FLSA:
Exempt
Location:
Flexible
The Chapters Team mobilizes Active Minds Chapters and their members for civic engagement and advocacy aimed at mental health social change. The team supports chapters through three distinct mobilization phases:
Foundational, Activated, and Mobilized, growing the number of peer mental health champions in the Chapter Network. The Senior Associate, Chapter Onboarding & Registration supports chapters in the Foundation and Activated phases, centering BIPOC and LGBTQ+ youth and young adults in program design and implementation of the program. This role focuses on enabling productivity and efficiency for pre‑registration, registration education and mechanisms, direct chapter technical assistance, and quality‑assured data collection.
The Senior Associate, Chapter Onboarding & Registration reports to the Senior Manager, Chapter Onboarding & Education.
Active Minds is a leading non‑profit organization dedicated to promoting mental health awareness and providing resources for mental health support, with an emphasis on mobilizing youth and young adults. With a mission to reduce stigma and encourage open conversations, Active Minds is a pivotal force in fostering a supportive mental health community. To learn more, visit (Use the "Apply for this Job" box below)..
Key Results- Project Support
- Support the Senior Manager, Chapter Onboarding & Education to onboard and educate chapters in the Foundation phase in mental health advocacy and mobilization. Support may include administration and logistics of trainings, data quality assurance and analytics, providing technical assistance via emails in the chapters’ inbox and through virtual meetings, and administering and preparing reports.
- Support the Senior Manager, Chapter Onboarding & Education to provide chapters in the Activated phase with the tools, resources, and technical assistance to enhance those chapters’ work to provide peer‑to‑peer education. Support may include administration and logistics of trainings, data quality assurance and analytics, providing technical assistance via emails in the chapters’ inbox and through virtual meetings, and administering and preparing reports.
- Provide project support, contribute to process improvement, and deliver content for the Senior Manager, Chapter Onboarding & Education in welcoming chapters into the network. Examples include preparing resources for delivery, arranging virtual meetings, and directly engaging with chapter members to ensure successful completion of programs.
- Under strategy provided by the Senior Manager, Chapter Onboarding & Education, the Senior Associate will register and onboard chapters. This includes owning, executing, and improving the registration practices in Salesforce. The Senior Associate will deliver comprehensive onboarding materials that promote chapters’ understanding of best practices and resources. Provide follow‑up to new chapters to further normalize best practices in chapter development and support new chapters with implementation.
- Under the guidance of the Senior Manager, Chapter Onboarding & Education, support the stipend payment process for the Chapter and Conference programs by collecting and saving necessary documentation and collecting and submitting receipts promptly. The Senior Associate will contribute to processes for specific projects in terms of dissemination of stipends and tracking expenses.
- Data Analytics and Process Improvement
- Under the strategy provided by the Senior Manager, Chapter Onboarding & Education, the Senior Associate will ensure data is clean and accurate on a regular basis. This will also include entering and reviewing school information, enrollment information, Chapter roster collection, programmatic reporting, and other key data points as determined by Active Minds. Additionally, the Senior Associate will engage in data analytics to understand trends, response rates, and other key metrics of the program.
- Through determined mechanism and frequency, collect and analyze program, reach, impact, and roster information, with…
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