Practice Manager; ENT - McLean & Georgetown

Practice Manager (ENT) – McLean & Georgetown

Join Med Star Health as a Practice Manager (ENT) at McLean and Georgetown. The role oversees patient care operations, financial performance, staff management, and compliance.

• Provide oversight and management for daily medical office operations, ensuring patient access to care and a professional environment.
• Coordinate provider scheduling, monitor staffing levels, and maximize appointment availability for patient needs and financial goals.
• Ensure patient satisfaction, respond to concerns, and engage in service recovery activities.
• Support compliance with environmental, regulatory, and Med Star Code of Conduct policies including internal policy enforcement.
• Partner with Director of Operations, Physician Leadership, and Finance to prepare annual budget, track monthly budgets, and correct course as necessary.
• Prepare monthly statistical reporting of key operations and financial factors for the medical office, including revenue cycle activities.
• Supervise all non-provider staff, manage associate performance, train staff, and foster staff engagement and productivity.
• Maintain and coordinate all staff schedules, provide backup to key positions, and perform weekly payroll activities.

• High School Diploma or GED required, Bachelor’s degree in Health Care Administration or related field preferred.
• 3‑4 years healthcare/medical office experience required.
• 2 years general management experience, preferably in an ambulatory care setting.
• Knowledge, organizational and management skills, excellent customer service, leadership, practice management systems familiarity, data analysis, Microsoft Office proficiency.

USD $71,843.00 – USD $ per year.