Patient Service Coordinator

* Job Title:

* Patient Services Coordinator

* Location:

* Washington, DC (On-site)

* Work Schedule:

* Monday-Friday, 8:30 AM-5:00 PM (flexibility to start at 7:30/8:00 AM when needed)

* Contract Duration:
* 3-6 months (potential for permanent placement based on performance)

* Overview* We are seeking an experienced
* Patient Services Coordinator
* to join a dynamic healthcare team in a Radiation Medicine Clinic. This role is critical in ensuring a smooth and professional patient experience from check-in to scheduling and administrative support. If you have strong customer service skills, experience in patient registration, and thrive in a fast-paced medical environment, this opportunity is for you.

* Responsibilities
* * Serve as the first point of contact at the front desk for patients, visitors, and staff; provide assistance and direct inquiries appropriately.

* Answer and screen incoming calls, provide information per policy, and route calls to the correct personnel.

* Schedule and coordinate patient appointments, ensuring all necessary diagnostic test results are obtained prior to visits.

* Register patients in the hospital's registration system and confirm insurance details; collect payments as needed.

* Maintain accurate patient charts, departmental files, billing records, and appointment logs.

* Assist physicians during examinations/procedures and prepare exam rooms between patients.

* Pre-register outpatients for next-day appointments.

* Required Qualifications
*
*
* Education:

* High school diploma or equivalent.

*
* Experience:

* * Minimum 1 year in a healthcare setting with patient registration and insurance verification experience.

* Familiarity with medical terminology and electronic health record systems (Epic/EMR/EHR).

* Strong customer service skills with a professional and friendly demeanor.

* Ability to manage high-volume scheduling and multitask effectively.

* Preferred Skills
* * Reception or front desk experience in a medical environment.

* Knowledge of patient care processes and medical records management.

* What We Offer
* * Opportunity to gain valuable experience in a large hospital system with room for career growth.

* Strong benefits package upon permanent placement.

* Supportive team environment with potential for extended hours and advancement.

* Additional Information
* * Parking is available upon permanent hire; temporary employees can use metro and free shuttle options.

* Compliance requirements include background check, drug screening, and immunization verification (MMR, Varicella, TB, Flu).

* Interested candidates should have excellent communication skills, a positive attitude, and the ability to deliver exceptional patient experiences.
* * We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
* classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

* * Medical, dental & vision
*
* * 401(k)/Roth
*
* * Insurance (Basic/Supplemental Life & AD&D)
*
* * Short and long-term disability
*
* * Health and Dependent Care Spending Accounts (HAS & DCFSA)
*
* * Transportation benefits
*
* * Employee Assistance Program
*
* * Time off/Leave (PTO, Vacation, or Sick Leave)
* * Job Type & Location
* This is a Contract to Hire position based out of Washington D.C., DC.

* Pay and Benefits
* The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

*…