Program Analyst

Organizational Location

This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Partnership and Engagement, in Washington, District of Columbia.

• Interpret data and provide actionable insights to drive informed decision‑making across the Victims of Immigration Crime Engagement Office (VOICE) program and engagement programs within the Office of Partnership and Engagement.
• Oversee the data collection processes.
• Review and analyze varied data for the purpose of data quality and program reporting.
• Collaborate with agency cross‑functional teams to design and deliver actionable information.
• Validate data accuracy, completeness, and integrity.

Conditions of employment for this position include the following.

• You must be a U.S. citizen.
• You must pass a background investigation, which may include a credit check and review of financial issues and certain criminal offenses and illegal use or possession of drugs.
• Selective Service:
  Males born after 12/31/59 must be registered or exempt from Selective Service.
• One‑year probationary period may be required.
• A pre‑employment drug test will be required.
• If you receive a conditional offer, you must complete Optional Form 306, Declaration for Federal Employment, and certify the accuracy of all information in your application.
• DHS uses e‑Verify to confirm eligibility to work in the United States.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• Incentives may be authorized; however, this is contingent upon funds availability.
• License required:
  No.
• Pre‑employment physical required:
  No.
• Bargaining Unit Position:
  No.
• Requirements must be met by the closing date of the announcement.

Specialized

Experience:

GS‑13. Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS‑12 level, including three or more of the following.

• Analyzing data to identify trends and areas of required change.
• Reviewing data for use in programmatic decision making.
• Contributing to the development of assessments or data collection tools that gather feedback from recipients of a program or service.
• Creating reports that include data visualization to communicate findings from data analysis.

All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

NOTE:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

This job does not have an education qualification requirement.

This position is at the full performance level.

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. All selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

If you believe you have a disability covered by the Rehabilitation Act of 1973 that would interfere with completing the USA Hire Competency‑Based Assessments, you may request a RA in your online application. Requests and supporting documentation must be received…