Associate; Client Invoicing​/Billing

Associate (all genders) Client Invoicing/Billing

With over 1,400 team members across 31 offices on three continents, FGS Global is the world’s no. 1 strategic communications consultancy. When the stakes are high for our clients, especially in critical and complex situations, we safeguard their reputation and advance dialogue with key stakeholders on their behalf. Our approach is integrated, our teams are diverse with experience from journalism, corporate communications, digital communications, politics and investor relations.

This role will be based in our office in The Hague and follows a hybrid working schedule (3 days expected in-person). The role covers several of FGS Global’s European operations (Netherlands, Belgium, France, Switzerland) and reports to the local Finance/Accounting Manager.

As a Billing Associate, you will be responsible for ensuring complete, accurate and timely billing through our accounting platform, Net Suite. In this role, collaboration with project teams, clients, and with other members of the FGS Global finance team is essential. You will be expected to complete billing procedures and to maintain compliance with project contracts. You will manage invoicing for multiple entities across various EU jurisdictions, maintaining the highest standards of accuracy and regulatory compliance.

Join our The Hague Team as

Associate (all genders) Client Invoicing/Billing

• Billing Process Management:
  Operate within the end‑to‑end billing process for Net Suite projects, ensuring completeness and accuracy whilst ensuring adherence to project timelines for multiple legal entities across various EU jurisdictions, ensuring compliance with local VAT regulations.
• Accurately apply VAT rates, exemptions, and cross‑border rules to all invoices, including intercompany transactions.
• Generate and review invoices, ensuring completeness, accuracy and timely compliance with project contracts.
• Collaboration with Internal Teams:
  Work closely with project managers and teams to understand project scope and any milestones or deliverables that impact the billing schedule.
• Build strong relationships to deliver timely updates and obtain client‑facing teams’ approvals as needed.
• Work closely with accounting team colleagues supporting revenue recognition and intercompany invoicing questions.
• Client Communication:
  Interact with clients to address billing inquiries, provide billing information, and ensure client satisfaction with the billing process.
• Follow up on overdue bills working with the client facing teams and directly with clients as necessary.
• Contract Compliance:
  Ensure that billing activities align with contractual agreements and terms agreed with clients and embedded in Net Suite.
• Collaborate with internal teams to resolve any discrepancies in billing terms.
• Documentation and Reporting:
  Maintain up‑to‑date records and documentation for each entity in accordance with regulatory requirements.
• Generate regular reports on billing status, outstanding invoices, and other relevant metrics.
• Utilize Net Suite software to manage billing processes efficiently with a focus on continuous improvement.
• Stay updated on Net Suite features and updates that may impact billing procedures.

• Experience with project contracts and billing terms in a unified ERP environment. Net Suite experience preferred but not essential.
• Proven experience in billing, invoicing, or accounts receivable, in an international environment, preferably within the EU.
• Demonstrated knowledge of EU VAT regulations and practical billing experience for multiple legal entities.
• Attention to detail and ability to manage multiple tasks simultaneously. Handle confidential/sensitive financial information with integrity and care.
• Excellent communication skills (spoken and written) and a customer‑service mindset required.
• Ability to apply problem‑solving skills independently and as part of a team.
• Ability to prioritize tasks, adapt and meet deadlines in a fast‑paced environment is a must.
• Degree in Accounting, Finance, or related field preferred.
• Good English language skills (spoken and written) important, Ability to…