Hybrid Staff Accountant​/Front Desk Agent

Hybrid Staff Accountant/Front Desk Agent

Join to apply for the Hybrid Staff Accountant/Front Desk Agent role at Sonesta International Hotels

• Performs daily review of revenue reconciliation between Opera (PMS) trial balance and the amounts in the financial systems software, and approves respective revenue journal entry in GL
• Prepares and posts journal entries throughout the month as well as during month-end close, including accruals and adjustments
• Prepares balance sheet reconciliation work papers for review by the Senior Finance Leader
• Assists the Senior Finance Leaders with the development of quarter-end, month-end, and year-end financial statements
• Assists with financial audits and preparing appropriate audit work papers
• Delivers on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
• Registers guests, issues room keys, and provides information on hotel services room location; answers phones in a prompt and courteous manner
• Accurately processes all cash and credit card transactions in accordance with established procedures, including posting all charges, completing cashier reports, preparing deposits, and counting/securing bank cash
• Maintains the security of cash, credit card transactions, and guest information
• Books guest reservations, processes cancellations, revisions, and information updates on changes, and upsells rooms where possible to maximize revenue
• Follows the overall seasonal demand reservation strategy communicated by the hotel management team regarding room type and length of stay pricing
• Promotes teamwork and quality service through daily communication and coordination with other shifts and departmental management
• Serves guests at the shoppe and pour, ensuring they receive the services and products offered by the hotel while following all local laws regarding alcoholic beverage sales
• Ensures guest special requests are fulfilled and proper delivery of guest services is delivered
• Issues, controls, and releases guest safe-deposit boxes
• Complies with federal, state, and local laws regarding health, safety, and alcohol services
• Performs other duties as assigned
• Performs special projects as needed
• Performs other reasonable job duties as requested by Supervisors

• 2+ years’ experience in general accounting and financial record keeping (hospitality industry preferred)
• Bachelor’s degree in Finance, Accounting or equivalent (preferred)
• Advanced knowledge of Microsoft Excel and ability to effectively organize, manipulate, and analyze large amounts of data
• Opera Property Management System experience is a plus
• Strong understanding of general ledger accounting
• Demonstrated knowledge of Generally Accepted Accounting Principles (GAAP) with the ability to research and recommend appropriate actions
• Experience interpreting and producing financial status reports
• Understanding of USALI standards would be a plus
• Ability to proactively communicate and work effectively with hotel accounting staff, outside vendors, and internal customers
• Excellent problem‑solving skills and ability to think outside the box and challenge the status quo
• Must be PC proficient and able to thrive in a fast‑paced setting
• Demonstrate ability to use technology to improve processes and efficiencies
• Strong attention to detail and commitment to high quality work
• Strong analytical skills and ability to accurately process numerical data
• Ability to multi‑task, work under pressure and meet deadlines required
• Excellent written communication skills
• Excellent organizational skills and ability to thrive in a teamwork setting

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

$29.50 to $31.50 / hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Entry level

Full-time

Accounting/Auditing and Finance

Hospitality

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.