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Payment Operations Leader: Analytics & Process Improvement

Job in Washington, District of Columbia, 20022, USA
Listing for: Fannie Mae
Full Time position
Listed on 2026-01-26
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst
  • Business
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 109000 - 142000 USD Yearly USD 109000.00 142000.00 YEAR
Job Description & How to Apply Below
A financial services organization is seeking a Lead Associate for Operations Management to enhance customer satisfaction and operational efficiency. This role involves leading a team, resolving customer issues, managing SLA agreements, and strategizing process improvements. Ideal candidates will have 4 years of experience, a bachelor's degree, and strong analytical skills. Competitive salary range: $109,000 - $142,000 annually. Opportunity for career growth and contributions to housing finance.
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