Entertainment & Gaming Attendant, Customer Service Rep

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking to power checkout-free experiences anywhere you go, improving the everyday experiences of living, working, and playing.

Basic Function – Ensure that the appropriate number of cars is kept on location throughout shift, cars are parked in an appropriate fashion, and the lot is kept clean and presentable.

• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Be at work every scheduled day, on time and in uniform.
• Courteously assist customers by answering questions; if necessary, direct the customer to the Facility Manager for further assistance.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report accidents, observed or suspected policy violations, safety hazards or unusual occurrences to the Facility Manager.
• Communicate debris, water, oil spills, etc. to the garage office.
• Substitute for Valets when necessary, if authorized.
• Have thorough knowledge of all garage areas and major local streets, landmarks, and freeways.
• Assist Facility Manager with other duties as needed.

Qualification Requirements
:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience Required
:
Less than High School education or one month related experience, training or an equivalent combination of education and experience.

License Requirement
:
The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Availability to Work
:
Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.

Language Skills
:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information one-on-one to customers and other employees of the company.

Mathematical Skills
:
Ability to add, subtract, two-digit numbers and multiply/divide with 10s and 100s. Ability to perform these operations using units of American money.

Appearance
:
Employees are required to maintain a neat and clean appearance and be in complete uniform at all times.

Physical Demands
:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand, walk, and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance.

The employee may occasionally lift and/or move up to 25 pounds.

Salary Range
: $18.05 per hour

Benefits
:
Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and…