Associate, Product Delivery Headfirst Youth Camps & Events

Title

Associate, Product Delivery & Experience – Headfirst Youth Camps & Events (Job : )

The Associate, Product Delivery & Experience – Youth Camps & Events supports and executes program delivery, ensuring operational excellence, brand alignment, and a seamless experience for campers and families. This role works closely with colleagues in the Product Delivery & Experience function to deliver actionable plans that optimize readiness, systems, and budgets, including facility coordination, curricula and programming refinement, material ordering, inventory management, spending tracking, licensing and compliance, and strategic program design.

It will support staff training and on‑site quality control throughout the season, drive process improvement through data‑informed insights, and collaborate cross‑functionally to align resources and programming needs. The ideal Associate has event‑planning experience, is highly organized, detail‑oriented, and a creative problem‑solver who delivers impactful experiences to young people. Evening and weekend oversight is required during peak times in the pre‑camp mobilization and launch period.

This full‑time, in‑person role is based in Washington, D.C., reporting to the Senior Associate, Product Delivery & Experience – Youth Camps & Events. The role involves travel to nearby distribution and storage centers (Silver Spring, MD; Glen Burnie, MD), DC, Maryland, Virginia camp locations, and nationwide Professional Sports Camp locations – primarily June, July, August.

Annual salary: $45,000 – $50,000.

Full‑time team members receive paid time off, 10 paid holidays annually, health, dental, and vision insurance, 401(k) matching, and employee discounts on programs.

Screening begins mid‑December; goal start date: late January 2026.

Headfirst Companies creates unforgettable experiences that inspire growth, learning, and connection. The Washington, D.C. headquarters team shapes details of three programmatic divisions:
Headfirst Youth Events, Headfirst Showcase Camps, and KI Concerts. The Youth Events division delivers top‑tier STEM, sports, and day camps in the D.C. metro area. The Showcase Camps connect student‑athletes with coaches from top collegiate baseball and softball programs. We partner with legendary pro sports teams to bring young players close to the game.

• Logistics & Event Planning and Execution
  • Communicate with and manage partner facilities – public schools, private schools, community parks and recreation centers – to ensure alignment in pre‑camp and event preparation.
  • Build and maintain vendor relationships for all programming material needs.
  • Assist in inventory management of materials, equipment, and other supplies needed to deliver all camp programming.
  • Order and pack camp materials and equipment based on operational guidelines.
  • Assist Camp Management Team in reviewing enrollment projections, staffing levels, and facility allocations at each partner facility to ensure optimization with dynamic enrollment trends.
  • Ensure filing of all legal, regulatory, and licensing documents and monitor compliance.
• Staff Management and Training
  • Assist in recruiting, interviewing, and selecting well‑qualified seasonal team members in coordination with the talent team.
  • Develop, document, and train operational policies, camp activities, and procedures.

• Management and Training
  • Assist in implementation of on‑site, virtual, and remote training events for seasonal team members.
  • Manage on‑site program leadership, fostering high standards for camp operations, providing day‑to‑day support, and coaching to ensure standards are met.
  • Gather real‑time, in‑season feedback from team members to foster continuous improvement.
• Logistics & Event Planning and Execution
  • Support camp set‑up, programming, and teardown of all rotating camp locations, including scheduling and securing resources, equipment movement, and curriculum/program implementation.
  • Travel to multiple facilities and sites across the country to ensure top‑notch program implementation and quality control – effective on‑site management,…