Professional Services Veterinarian Washington DC

Professional Services Veterinarian – Washington DC

As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products and medical testing, represent IDEXX to customers and academia, partner with Sales and internal teams, and provide technical support and training.

• Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing.
• Represent IDEXX to customers and academia, including hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, Universities and Veterinary Schools.
• Partner with the Sales organization and other IDEXX areas to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities.
• Proactively support the company’s products by assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences; may assist and write technical medical documents and provide input on marketing and field selling materials.
• Provide support to IDEXX Training Department by creating written materials, presentations, and conducting training sessions as appropriate.
• Assure compliance with all IDEXX SOPs and procedures related to product questions, client records and administrative responsibilities.
• Handle customer (veterinary and end‑user) questions, providing technical medical advice and following through on product complaints.
• Adhere to and model the IDEXX Purpose & Guiding Principles.
• Perform other duties as assigned.

• DVM degree or equivalent.
• Advanced degree or board certification preferred.
• Typically 5–8 years of experience in the Veterinary Industry and/or in Veterinary Practice.
• Licensed to practice in at least one state (plus).
• Solid knowledge of current topics and issues in clinical veterinary medicine.
• Strong business acumen, including specific knowledge of products and services sold.
• Seasoned business and medical professional.
• Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately.
• Strong facilitation, able to resolve conflict through mutual understanding and respect.
• Excellent customer service and business relationship‑building skills.
• Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.
• Strong problem‑solving and decision‑making skills with willingness and ability to work collaboratively in a matrix environment.
• High integrity and honesty to keep commitments to Employees, Customers, and the Company.
• Goal‑oriented, with drive, initiative and passion for business and team excellence.
• Ability to organize and prioritize.
• Service‑oriented attitude.
• Computer proficiency in Microsoft PowerPoint, Excel, and Word.
• Able to accommodate extensive travel up to 75% (four days in the field, one day work from home).
• Company vehicle provided.
• Valid driver’s license.
• Extended hours may be required.

• Annual Salary $140,000–160,000 based on experience.
• Opportunity for annual cash bonus.
• Health / Dental / Vision benefits Day‑One.
• 5% matching 401(k).
• Additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more.

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. Our customers are in over 175 countries and our global workforce has over 10,000 talented people.

We enrich the livelihoods of our employees with a positive, respectful work culture that embraces challenges, encourages learning and discovery, and supports competitive compensation while offering purposeful work that drives improvement.

IDEXX values a diverse workforce and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans to apply.

As an equal‑opportunity employer, we do not discriminate on the basis of race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected class as defined by local, state, or federal laws.

No unsolicited Employment Agency resumes are accepted.