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Customer Service Rep

Overnight Front Desk Guest Service Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: Navy Exchange
Full Time position
Listed on 2026-02-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A lodging facility in Washington, DC is seeking a Guest Service Representative to manage front desk responsibilities and ensure guest satisfaction. You will be the first point of contact for guests, assisting with check-ins, answering questions about amenities, and resolving issues. The role requires strong communication skills, attention to detail, and the ability to work overnight shifts. Previous experience in customer service or hospitality is preferred.

This position offers a unique opportunity to work within a supportive team environment while ensuring memorable stays for guests.
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