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Reservations & Guest Experience Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: SOFITEL
Full Time position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A luxury hotel in D.C. seeks a Reservation Agent to provide exceptional service to guests. This role requires managing reservations, answering client queries, and upselling hotel facilities to maximize revenue. Ideal candidates will have experience in customer service, strong communication skills, and familiarity with OPERA PMS. Join a diverse workplace committed to excellence in guest experiences.
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