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Bilingual

Member Relations & Escalation Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: Ampcus Inc
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm is seeking an Ombudsman Specialist in Washington, DC. The ideal candidate will have extensive experience in customer service and be adept at handling sensitive communications. Key responsibilities include managing inquiries, providing detailed responses, and collaborating with senior leadership. A bachelor's degree and six years of relevant experience are required for this role which offers a hybrid working model.
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