Customer Support Travel Agent at Vacation Advertiser Washington DC

Job Title:

Customer Support Travel Agent

Remote – U.S., Mexico, Caribbean, UK, Australia Based

Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser , we inspire travelers to explore the world and help them book unforgettable experiences. Now, we’re looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Assist clients with booking travel arrangements and troubleshooting issues
• Provide detailed information about destinations, services, policies, and promotions
• Ensure customer satisfaction by resolving concerns quickly and effectively
• Collaborate with travel advisors, sales teams, and vendors to solve complex issues
• Maintain accurate customer records and follow company protocols

• 1+ years of experience in customer support, hospitality, or travel-related services
• Excellent communication and interpersonal skills
• Tech-savvy and comfortable using CRM platforms and booking tools
• Ability to stay calm and organized in a fast-paced environment
• Passion for travel and desire to help others plan incredible vacations
• A proactive attitude and strong problem-solving skills
• Must have an entrepreneurmindset!

• Experience in the travel industry or familiarity with travel booking systems
• Knowledge of all-inclusive resorts, cruises, and European vacations
• Bilingual abilities (especially Spanish)

• Job Status: Full-time or Part-time
• Schedule: Flexible with some preferred weekend availability
• Location: Remote (U.S.
  
  -based only)
• Perks:
  • Travel discounts
  • Training
  • Work-from-home flexibility
  • Opportunities for growth within the company

Vacation Advertiser is more than a travel company—it’s a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we’d love to hear from you!

We’re excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.