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Bilingual Customer Service Rep

Customer Experience Specialist - One-Call Resolution

Job in Washington, District of Columbia, 20022, USA
Listing for: DC Department of Human Resources
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 54183 - 69770 USD Yearly USD 54183.00 69770.00 YEAR
Job Description & How to Apply Below
A government agency in Washington D.C. is seeking an individual for a customer service position focused on resolving inquiries and providing referrals. The role demands excellent problem-solving and communication skills, where the incumbent will support District residents with their service needs in a professional manner. The position offers a salary range from $54,183 to $69,770 based on qualifications, with in-person reporting required and some telework options available.
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