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HelpDesk/Support Technical Support

Hybrid Customer Success & Tech Support Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: Dennison & Associates LLC
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An organizational body in Washington, DC is seeking a Customer Success Specialist to act as a primary contact for customers, focusing on technical problem-solving and process improvement. Candidates should have a Bachelor's degree and a minimum of 3 years' experience with Association Management Systems. This hybrid role requires being on-site at the DC office for three or more days a week.

The ideal candidate will possess excellent communication skills and a proactive mindset focused on continuous improvement.
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