Closing Desk Lead — Member Experience & Sales

A leading fitness club brand seeks a Front Desk Supervisor to maintain a welcoming environment and lead a team in delivering exceptional member service. The candidate should have 2-3 years of customer service experience and at least 1 year of supervisory experience in a fitness, hospitality, or retail setting. Responsibilities include promoting customer experience, managing member feedback, and ensuring compliance with safety procedures.

The role requires strong communication and organizational skills, with full-time scheduling including weekends.
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