On-Call Commercial Concierge

Capitol Concierge Inc. Provided Pay Range

This range is provided by Capitol Concierge Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $18.00/hr

We are seeking a flexible and reliable On-Call Commercial Concierge to join our team! This role is ideal for individuals who can work on short notice and are available to pick up a variety of shifts. Shifts include daytime hours at our Commercial properties. The On-Call Concierge will provide exceptional service during emergency shifts, covering staff who are no longer able to fulfill their shift.

Strong communication, problem‑solving, and customer‑service skills are essential. If you thrive in a fast‑paced environment and enjoy adapting to different situations, we encourage you to apply!

• Event Planning/Tenant Relations Management – Develop appreciation programs and events from inception to conclusion, including themed events, memorable traditions, unique gifts and touches, and interactive activities.
• Conference Room Coordination for state‑of‑the‑art Conference Center.
• Deliver Concierge Services – Connect our clients with a limitless range of high‑quality products and services from local, regional, and national businesses, giving clients the freedom to enjoy what matters most.
• Marketing and Promotion of Services and Events – Outreach consists of onsite, in‑person creative techniques combined with technology and marketing collateral, ultimately fostering client trust and promoting concierge services, amenity programs, and tenant events.

• Proactive salesmanship empowered by interpersonal relationships.
• Passion for exceptional service.
• Distinct ability to proactively connect, build relationships, and express ideas and solutions with clarity and competence.
• High level of organization in each task performed from inception to completion.
• Self‑motivation and proactivity with an ability to manage time effectively.
• Organized individuals with high attention to detail and outstanding ability to manage simultaneous tasks.
• Projection of a self‑confident demeanor with flexibility and approachability.
• Ability to work both independently and in a team environment.

• At least 2 years of proven corporate experience.
• At least 2 years of event‑planning experience.
• Conference Room/Conference Center Coordination experience.
• Bachelor’s degree.
• Proven computer skills (Microsoft Office Suite) and ability to learn concierge technology.
• Proven customer service experience.
• Marketing‑oriented with ability to build lasting relationships.
• Excellent verbal and written communication skills.
• Comfort in a fast‑paced, dynamic environment.
• Ability to work with internal staff as well as external vendors and contractors.

• Paid Time Off (PTO) – used for vacation, personal, and sick leave.
• Company paid life insurance $35K for Concierges and $50K for management.
• Healthcare including Medical, Dental, and Vision with 100% employer‑paid option.
• HRA Clarity Card – $250 company paid (with medical insurance enrollment only).
• Voluntary, employee‑paid short‑term and long‑term disability.
• Employee‑paid supplemental life insurance.
• Flexible Spending Account.
• Education Assistance Program.
• 401(k) retirement plan.

• Sick leave.
• 401(k) retirement plan.

Entry level

Full-time

Other

Hospitality

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.