Assistant House Manager
Listed on 2026-02-01
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Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Overview
Events & Venues at the George Washington University (a department in the Safety & Facilities Division) designs, produces, and manages events on the Foggy Bottom Campus. We provide services to a broad spectrum of clients both in the community and outside of the community. We provide spaces for our students, faculty, staff, and guests to host events, meetings, and gatherings. We highlight university traditions, produce memorable guest speaker events, and coordinate many other activities unique to our campus with local, national, and international acclaim.
Our record of excellence, support, and cooperation is one that we are proud of.
Events & Venues is seeking temporary Assistant House Managers. This role will be part-time with an on-call reporting status. Additionally, this role will require working occasional nights and weekends.
Responsibilities- Lead the Usher team and ensure the smooth running of the Front of House operations
- Ensure all Front of House staff have the appropriate training including customer service and health and safety
- Create staff rotations and ensure the Front of House is staffed at all times
- Provide excellent customer service to all visitors of the theatre
- Address any issues raised by visitors during events
- Act as an emergency warden should patrons need to be removed from the venue
- Perform other related duties as assigned
Qualified candidates will hold a high school diploma or GED plus 3 years of relevant professional experience, or a Bachelor’s degree or higher in a relevant area. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience.
Preferred QualificationsIdeal candidates must have 1000 hours plus working in a theatre ushering capacity.
Job Details- Campus
Location:
Foggy Bottom, Washington, D.C. - Hours Per Week: 20
- Pay Range: $17.50 to $30.00 per hour
- Work Schedule:
Monday-Sunday, occasional evenings - Telework:
No - Full/Part Time:
Part-Time
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
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