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Customer Success Mgr./ CSM

Executive Escalation & Resolution Lead

Job in Washington, District of Columbia, 20022, USA
Listing for: Intuit
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading software development company is seeking an Executive Resolution Manager to manage complex customer escalations effectively. This full-time role requires strong analytical and communication skills, with a background in customer experience and project management. Ideal candidates will be detail-oriented, flexible, and possess a Bachelor's degree. The position offers competitive compensation based on experience and location, including a cash bonus and equity rewards.

Join a team committed to influencing systemic change and improving the customer experience.
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