Lounge Host; Part-Time
Listed on 2026-01-30
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual, Event Manager / Planner
Overview
About The Donald J. Trump and John
F. Kennedy Memorial Center for the Performing Arts. “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John
F. Kennedy. The Trump Kennedy Center is the nation’s cultural center and living memorial to President John
F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliate, the National Symphony Orchestra. At the Trump Kennedy Center, we strive to foster belonging and empowerment are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community.
The Trump Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement:
As America s performing arts center, and a living memorial to President John
F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.
The Trump Kennedy Center strives to design equitable compensation programs. The projected pay rate for this position is $22.00 per hour. This is the targeted rate of possible compensation for this role at the time of posting. This rate may be modified in the future.
Schedule: Performance-based scheduling; evenings and weekends required
Job DescriptionThe Trump Kennedy Center is seeking professional, service-oriented Lounge Hosts to provide a welcoming and high-level hospitality experience for donors and members in premium lounge environments. Lounge Hosts serve as front-facing ambassadors, greeting guests with warmth, professionalism, and discretion while supporting a polished and seamless guest experience.
This role is ideal for individuals who enjoy hospitality, guest engagement, and working in refined, customer-facing environments.
Key Responsibilities- Welcome donors, members, and guests warmly and professionally upon entry to lounges
- Confirm lounge access discreetly and confidently
- Maintain a calm, polished, and welcoming lounge environment
- Assist guests with amenities, navigation, and general information
- Monitor guest flow and respond proactively to guest needs
- Escalate questions or concerns through established operational channels
- Represent the Trump Kennedy Center with professionalism at all times
- Consistent, high-quality guest service
- Professional judgment and discretion
- Clear and courteous communication
- Reliable attendance and punctuality
- Adherence to hospitality and service standards
- Experience in hospitality, guest services, or other customer-facing roles
- Strong interpersonal and communication skills
- Comfort engaging with donors and members in premium environments
- Ability to work evenings, weekends, and performance-based schedules
- Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.
- Candidate must be willing to work onsite.
- Required hospitality training provided prior to assignment
- Ongoing training as service standards evolve
- Performance evaluated based on service quality, professionalism, and reliability
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