Manager, Customer Success
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-26
Listing for:
Beyond SOF
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Role
Summary:
The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success solutions.
MainResponsibilities and duties:
- Lead and manage the customer success team.
- Oversee customer success projects and ensure successful implementation.
- Develop and implement customer success strategies and plans.
- Collaborate with other departments to enhance customer satisfaction.
- Lead the integration of quantum technologies into customer success initiatives. Ensure the customer success team is equipped with the necessary knowledge to assist customers with quantum-related inquiries and issues.
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