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Client Relationship Manager HelpDesk/Support Account Manager Customer Service Rep

Public Sector Scaled CSM — Drive Adoption & Value

Job in Washington, District of Columbia, 20022, USA
Listing for: Box
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, HelpDesk/Support, Account Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 73000 - 91500 USD Yearly USD 73000.00 91500.00 YEAR
Job Description & How to Apply Below
A leading content management firm in Washington, D.C. seeks a Scaled Customer Success Manager for Public Sector to manage post-sales activities for a large customer portfolio. This role emphasizes nurturing relationships, delivering value, and driving user adoption. Candidates should bring 2+ years in customer support and understand Public Sector dynamics. The position offers a competitive salary range of $73,000 to $91,500 USD and is part of a client-facing, innovative team committed to customer success.
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