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Technical Support Customer Success Mgr./ CSM HelpDesk/Support

Strategic Cybersecurity Customer Success Manager

Job in Washington, District of Columbia, 20022, USA
Listing for: Critical Start
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A cybersecurity firm is seeking a Customer Success Manager to enhance customer relationships and ensure satisfaction. You'll guide customers post-sale, focusing on delivering exceptional service and measurable outcomes. Ideal candidates have 2+ years in customer success, possess strong communication skills, and are experienced with tools like Gainsight or Salesforce.

This role offers a competitive salary, benefits, and an engaging work environment.
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