Director, Customer Success
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-24
Listing for:
Beyond SOF
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Overview
Role
Summary:
The Director of Customer Success is responsible for overseeing the customer success department, managing customer success projects, and ensuring the successful implementation of customer success solutions.
- Oversee the customer success department and manage customer success projects.
- Develop and implement customer success strategies and plans.
- Ensure the successful implementation of customer success solutions.
- Collaborate with other departments to enhance customer satisfaction.
- Oversee the integration of quantum technologies into customer success initiatives. Ensure the customer success team is equipped with the necessary knowledge to assist customers with quantum-related inquiries and issues.
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