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Account Manager

SaaS Client Success Manager - Expansion & Retention

Job in Washington, District of Columbia, 20022, USA
Listing for: Diligent
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Account Manager
Job Description & How to Apply Below
A leading SaaS governance company seeks a Customer Success Manager I to oversee account portfolios and ensure exceptional customer experiences. With a focus on increasing client satisfaction and retention, this role collaborates with various teams to meet customer needs. Ideal candidates will have up to 3 years in account management, strong communication skills, and a passion for technology. This position follows a hybrid work model, requiring in-office presence at least 50% of the time.
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