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Senior Customer Success Lead - Public Sector
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-27
Listing for:
Diligent
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Business
Client Relationship Manager
Job Description & How to Apply Below
A leading governance technology firm is seeking a Senior Customer Success Manager specializing in the Public Sector. This role is pivotal in managing end-to-end customer lifecycle and ensuring heightened satisfaction and retention. Ideal candidates will have 5-7 years of Customer Success or Account Management experience, strong project management skills, and the ability to foster relationships with C-level executives. The position operates on a hybrid model;
onsite presence is required at least 50% of the time.
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Position Requirements
10+ Years
work experience
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