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Public Sector CSM: Retention & Renewal Expert

Job in Washington, District of Columbia, 20022, USA
Listing for: SpectrumCareers
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below
A leading service provider is seeking a Customer Success Manager to support public sector customers across Federal and SLED environments. This role entails managing customer relationships throughout the contract lifecycle, ensuring satisfaction, and overseeing renewals. The ideal candidate should have 2+ years of experience in customer success within a government contracting context and demonstrate strong communication and problem-solving skills. The opportunity includes a full-time position with competitive pay ranging from $75,000 to $85,000 annually.
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