Marketing and Operations Coordinator

Responsibilities

• Marketing and Communications:
  • Implement The Thirteen’s marketing campaigns, drafting and scheduling print, email, radio, and social media placements
  • Film and edit brief promotional videos
  • Manage routine website updates
  • Oversee the production of print material with printing company and mail house
  • Coordinate outreach efforts for audience development, including research and drafting associated marketing materials
  • Maintain constituent database, develop reports, and ensure data integrity
  • Organize and maintain digital assets (photo and video)
  • Lead customer service for the organization through email and phone communications
• Operations
  • Manage donor-related data entry; process gift acknowledgements
  • Participate in Front of House responsibilities for concerts and special events
  • Oversee merchandise inventory, music library, and archives
  • Attend rehearsals as needed,
• Other duties as assigned.

• Exceptional attention to detail, organization, and time management; strong project management skills
• Excellent communication skills, in both speaking and writing.
• A customer service mindset; sensitivity to patron and artist needs
• Experience with Google Workspace, Microsoft Office, and iMovie (or other simple video editor) is required. Experience with box office ticketing software or systems, constituent relationship management systems, Mailchimp, Instagram, and Canva is preferred.
• Adaptability, an entrepreneurial spirit, and excitement at the challenge of working with a small team in a growing arts organization; support of The Thirteen’s mission and values
• Able to occasionally lift up to 30 pounds (boxes, etc.)
• Flexibility to regularly work outside regular office hours for concerts/events, with reliable access to a vehicle for transportation needs. Available for attendance at The Thirteen rehearsals, concerts, and events. Occasional out of town travel required.
• Able to perform most work remotely; available for in-person work one day per week; during rehearsal/performance weeks, be present at rehearsals as needed and all performances.
• Residence near, and travel within the metropolitan Washington, D.C. area.

• Education:
  
  this position requires excellent critical thinking and communication skills; these types of skills are usually gained in a baccalaureate environment. A background in music or arts administration experience is a plus.
• Experience:
  
  2+ years experience in marketing or development in music administration is a strong plus; experience working in arts administration and/or the performing arts is preferred.

Applications will be reviewed on a rolling basis as they are received. For best consideration, please apply before December 15. To apply, please send the below materials to (Use the "Apply for this Job" box below).

• Letter of Interest
• Resume
• Three professional references.
• An example of your professional writing, such as a blog post, newsletter, brief article, fundraising letter, or similar.