Field Service Manager, Flooring

We have a fantastic career opportunity for a Field Manager, Flooring Specialist
. This position is 100% remote with travel to MD, VA or DC area.

The Field Manager is responsible for the day-to-day oversight of various commercial projects, simultaneously or intermittently as the case may be. The Field Manager works in partnership with the project teams and sub-contractors throughout the entire job (pre-install through post install) to ensure there is efficient allocation of materials and resources; they also strive to enhance the value of the business, ensure process efficiency and overall customer satisfaction.

$50,000.00/yr - $70,000.00/yr

• Participate in kick off meeting to review job with sales, project managers and estimating to discuss the job and products prior to Pre-Con meeting.
• Thoroughly reviews project plans and specifications, asks questions and proactively escalates potential issues to project teams.
• Confirmation of accurate SOVs and Subcontractor acknowledgement at the start of the project/job.
• Confirm job schedule and material delivery with project teams.
• Work with Foreman prior to being onsite to determine what specialty products and tools may be required.
• Organize and direct manpower requirements of subcontractors based on job requirements.
• Schedule sub-contractor manpower daily, weekly and monthly – escalate any sub-contractor issues appropriately to ensure good communication across the project team.
• Responsible for managing the entire installation process, including the punch list and project close-out.
• Organize and coordinate deliveries with Project Manager and Foreman. Confirm shipment is on delivery schedule.
• Perform site inspections to confirm job conditions meet the manufacturer's specifications.
• Review job with sub-contractor/installer daily.
• Mandatory briefing with all crew chiefs after weekly jobsite meeting.
• Provide technical assistance to sub-contractor/installer by interpreting blueprints, recommending work processes and understanding product installation instructions.
• Look ahead to organize material, staffing and measure production (anticipate next month not just next week).
• Visits job sites daily and check-in with GC contacts/onsite foreman (be seen and be heard).
• Inspect quality of installer work (adhesives and sealers are being correctly used, seam layouts are according to plan, tile layouts are according to plan, etc.).
• Coordinate with project managers on the progress of all jobs. Document job site updates/progress using Pro Core Observations.
• Work with PM to approve additional work. Initiate field change orders and have them signed by the superintendent.
• Expedite/coordinate additional or missing material delivery to job site with PM.
• Provide PM with verified installed quantities.
• Ensure all post-installation requirements are met (walk job to confirm quality of installation is up to the company's standards, prepare punch list of all remaining work, including clean up, transitions, etc.).
• Attend post-job project meeting/lessons learned.
• Communicate/follow up with site superintendent to ensure they are satisfied and address any questions/issues.

• 3-5 years of field management experience to include management and oversight of subcontractors.
• Must be a subject matter expert in flooring products and techniques.
• Ability to read and interpret project specifications and blueprints.
• Technical knowledge in the installation of ceramic/ stone, wood, vinyl, and carpet.
• Effective communication and interpersonal skills to work with all levels within the organization.
• Strong problem-solving skills to effectively address operational issues that may impact the installation.
• Ability to be proactive and also to foresee events.
• Ability to multitask and respond to different situations.
• Ability to work and carry out projects within project scope and deadlines.

• Mid-Senior level

• Full-time

• Project Management

• Furniture and Home Furnishings Manufacturing