Sr Product Manager - AI Program - Division of Information Technology

Overview

Summary:

Serves to align and organize Product Owners and cross-functional teams throughout the product lifecycle to identify and deliver solutions that customers find valuable and engaging. Possesses advance to expert knowledge of the client's strategies, functions, issues, and relationships that drive day-to-day operations, decisions, and workforce dynamics. Applies this knowledge to better meet the client's business needs and requirements. Leads coordination with product team members and designers to translate roadmap into technical requirements to ensure successful build and delivery across the product lifecycle.

Manages business and technology roadmaps and implementation plans based on a current vs. future state perspective. Identifies key opportunities for improvement based on industry best practices and trends, developing technical or process enhancements to increase operational efficiencies or reduce costs associated with the use of internal tools. Leads coordination with business relations, delivery team leads, and organizational leaders to ensure strategic alignment with product goals and requirements and to help them understand how business and technology tradeoffs influence strategy.

Serves as the primary point of contact for customers, staff, project team members, project sponsors and/or stakeholders to manage expectations, communicate or gather project information, and ensure customer satisfaction. Keeps abreast of cutting-edge evolving information technologies in areas relevant to division or Board needs and communicates the results of these activities to others.

• With limited guidance, serves as product manager over large, complex efforts for one or multiple agile team(s) following industry standards and best practices (e.g., Agile, Dev Ops, ITIL). Serves to align and organize Product Owners and cross-functional teams throughout the product lifecycle to identify and deliver solutions that customers find valuable and engaging. Leads communication of portfolio and product updates to managers and stakeholders, creating buy-in on product vision and ensuring strategic alignment.
  
  Articulates core value proposition of the solution, identifying individual feature benefits to support value proposition fulfillment. Represents product value proposition and business viability to inform and influence senior-level support for fulfilling product vision. Manages and serves as the primary point of contact (POC) for supporting budget activities aligned to a product. With limited guidance, engages in Agile resource planning and management to monitor resource utilization, forecast future resource needs, and support business growth.
• Acts as the primary point of intake for product improvements and requirements from internal stakeholders and customers. Leads collaboration with clients and stakeholders to discuss needs, research and collect information about business operations, and define requirements and use cases. Possesses advanced expert knowledge of the client's strategies, functions, issues, and relationships that drive day-to-day operations, decisions, and workforce dynamics. Applies this knowledge to better meet the client's business needs and requirements.
  
  Leads coordination with product team members to translate roadmap into requirements to ensure successful delivery across the product life cycle. Coaches others on identifying user research and leveraging secondary research to better understand customer needs.
• Produces business and technology roadmaps and implementation plans based upon a current vs. future state perspective for the collection of products for which they are responsible. Oversees multiple projects by integrating dependent schedules and deliverables and related activities (e.g., benefits management, life cycle management, and program governance). Defines, implements, and tracks measurable individual and team objectives that are aligned with business and organizational goals, using a data-driven approach to iterate on delivery plans and roadmaps based on key metrics captured.
• Crafts product strategy that communicates and evangelizes the value of the product or platform across the broader organization. Identifies key opportunities for improvement based on industry best practices and trends, develops technical or process enhancements to increase operational efficiencies, or reduce costs associated with the use of internal tools. Develops strategies to improve performance of data through advice on technology selection;
  
  data structure or layout; architectural choices; or other best practices.
• Leads coordination with business relations, delivery team leads, and Organizational Leaders to ensure strategic alignment with product goals and requirements to help them understand how business and technology tradeoffs influence strategy. Leads efforts to contribute to the strategic direction of the Division by identifying gaps between the current and desired end-states by…