Senior Analyst, Product Management

Senior Analyst, Product Management

NCQA is hiring a Senior Analyst in Product Management! The position supports the development of new and enhancement of existing key products within our Performance portfolio (e.g., Data Quality, Digital Content, etc.). This position contributes to the digital product initiatives by conducting research, analyzing trends, and assisting with product development lifecycle activities to ensure alignment with organizational goals, customer needs, and regulatory requirements.

They will pull from their experience in developing products and programs to help NCQA design new and innovative offerings that drive the digital measurement transition. The ideal candidate is an analytical thinker with strong organizational skills who can collaborate effectively in a cross‑functional environment. They will assist in gathering market insights, preparing pitch decks, and supporting the creation of product documentation (technical in nature) and business cases.

• Data Analysis & Research:
  Perform rigorous analysis to inform strategic product decisions and identify market opportunities.
• Product Documentation:
  Develop and maintain technical documentation, pitch decks, business cases, and process workflows.
• Stakeholder Engagement:
  Coordinate feedback, manage convenings, and prepare materials for internal reviews and approvals.
• Product Strategy & Development:
  Contribute to product strategy, feature development, and launch planning—including pilots, MVPs, and general availability.
• Performance Monitoring:
  Track product performance, identify improvement opportunities, and support enhancement initiatives post‑launch.
• Communication:
  Develop and share clear communications with internal and external stakeholders to maintain alignment.
• Collaboration:
  
  Work closely with cross‑functional teams to ensure timely and effective execution of product initiatives.

• Lead staff‑level work in developing new or updated products, encompassing product development, customer development, and market development.
• Conduct primary research and customer interviews to evaluate market potential of innovative concepts.
• Create comprehensive business cases to inform product viability and justification.
• Collaborate with the Transformation Office and Product Owner to define project scope, design, and manage detailed project work plans and deliverables.
• Apply subject matter expertise and NCQA’s consensus‑driven methodology to guide product creation.
• Define and facilitate pilot/beta programs to determine feasibility and market readiness of product concepts.

• Lead GTM activities, transitioning products from development to operational departments (e.g., Operations, Sales, Marketing, Education, and Customer Support).
• Develop policies and procedures.
• Develop technical documentation.
• Validate and implement product pricing.
• Develop training materials.
• Coordinate meetings to exchange information and resolve issues.

• Pulse of Products:
  Actively track financial state, customer feedback, and backlog for future product improvements of the assigned in‑market products.
• Leverage product expertise to identify new development opportunities and support ongoing enhancements.
• Market Engagement:
  Present product updates and findings to key stakeholders, ensuring alignment and transparency.

• Bachelor’s degree and 4+ years of health care experience in product management or data analytics;
  Master’s degree and 2+ years.
• Familiarity with FHIR and interoperability standards, HEDIS, and how data and information flow throughout the healthcare ecosystem.
• Experience writing standards or similar requirements.
• Project planning and management experience.
• Execution‑driven mindset.
• Strong analytical and problem‑solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Familiarity with health plans, health IT vendors, and healthcare delivery organizations.
• Direct experience in data quality, digital measurement, and interoperability is highly valued.
• Proven experience with product lifecycle activities, requirements documentation,…