Senior Manager of Sales Development

New York, New York, United States;
Washington, District of Columbia, United States

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

• Own the team quota and drive predictable attainment through clear targets, weekly operating rhythm, and rapid course correction.
• Lead and manage a team of SDRs/BDRs/TLs to deliver consistent, predictable performance to defined targets.
• Be accountable for hiring, onboarding, training, and ongoing development of SDRs and TLs, including certification, call coaching, and career progression.
• Provide active participation and leadership in internal meetings, identifying and driving process improvements and stronger market execution.
• Communicate business status effectively during forecast calls, covering pipeline health, conversion trends, risks, and mitigation plans.
• Achieve a minimum of 80% of monthly goals, with clear variance analysis and action plans to recover gaps.

• 7-10 years+ experience in Sales and Sales Development, including proven success with managing teams.
• A demonstrated understanding of sales processes and building inbound Sales Development models.
• Demonstrated ability to articulate unique propositions of the product and obtain product knowledge.
• Demonstrated ability to communicate effectively with senior level executives.
• Ability to inspire, motivate, and lead a team toward achieving and exceeding targets.
• Strong decision‑making skills and the ability to provide clear direction.
• Strong customer‑centric approach with the ability to understand and respond to customer needs.
• Understands the objectives and key results for the company relating to team focus and impact to these.

U.S pay range

$99,200 - $124,100 USD

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one.

People can become disabled, so we need to ask this question at least every five years.