Revenue Management Program Manager

Job Summary

The Choice

ROCS Program Manager is responsible for overseeing the delivery and enablement of the Choice Revenue Optimization Consulting Services (ROCS) program. This role ensures hotels receive strategic revenue management support through structured service levels, driving performance improvement and competitive advantage across the portfolio. The position requires strong analytical, organizational, and communication skills to manage program operations and foster collaboration across internal teams and franchisees.

• Optimize and maintain internal integrity in areas such as billing, compliance, and vendor relationships.
• Deploy initiatives that increase adoption and retention while streamlining current processes.
• Serve as a communication leader, ensuring clarity and alignment with franchisees and internal stakeholders through cross‑functional collaboration.
• Manage internal processes and workflows to ensure efficiency and compliance with program standards.
• Track, analyze, and forecast hotel engagement metrics to inform strategic decisions and optimize program participation.
• Communicate program updates, advocacy efforts, and informational opportunities to senior leadership and relevant stakeholders.

• 5–7 years of Revenue Management experience.
• Comprehensive understanding of Revenue Management principles, tools, and industry‑standard metrics.
• Knowledge of Choice Internet sites, Property Management Systems, Choice distribution platforms and strategies, and GDS systems is a plus.
• Excellent written and verbal communication skills.
• Ability to partner and collaborate with all levels of leadership.

• Proficiency in Microsoft Office and SharePoint, especially Word, PowerPoint, and Excel.

• Ability to work independently and collaboratively with cross‑functional teams.
• Strong organizational skills with the ability to manage multiple projects and prioritize tasks effectively.

• BS/BA degree in Hospitality, Business, or related field or equivalent combination of education and work experience.
• Revenue Management certification (CHRM or CRME) preferred.

The salary range for this position is $85,000 to $102,000 annually.

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time‑off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high‑quality lodging options in the upper‑upscale, upper‑midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from.

We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our…