Director, Corporate Reputation - Healthcare & Life Sciences

Overview

Who We Are

FTI Consulting is the world’s leading expert-driven consulting firm committed to helping clients navigate their opportunities and challenges. We value collaboration, diversity, recognition, and professional development as part of an open, client-focused culture.

Are you ready to make an impact?

We provide clients with a comprehensive view of strategic communications that leverages our integrated services, including financial communications, corporate reputation, transaction communications, and public affairs across major markets worldwide.

As a Director in the Corporate Reputation practice, you will support day-to-day management of client accounts, develop and execute communications strategies, draft and review client materials, and ensure work meets client expectations. Mentoring and coaching junior team members is a key part of this senior role to ensure skills development across the team.

Client Delivery

• Develop and advise on clients’ communications strategies to position companies and/or executives within their peer set
• Write and edit materials related to key milestones for clients (e.g., product launches, data readouts, executive changes), including memos, press releases, presentations, emails, media pitches, and web content
• Serve as a day-to-day client contact for select accounts; manage overall quality of work on multiple accounts
• Deliver high-quality work focused on client needs with strong attention to detail
• Create client-ready deliverables in a timely and efficient manner
• Consistently seek ways to improve client service and anticipate client needs
• Demonstrate a strong understanding of the healthcare industry landscape, including key stakeholders, policies, companies, and industry organizations
• Manage account teams and support clients with minimal oversight; take a proactive approach to client needs
• Counsel clients about industry developments and news
• Identify resource needs and allocate responsibilities within the team
• Support billing procedures to ensure timely and accurate delivery of client invoices

Business Development

• Maintain strong relationships with clients
• Identify opportunities to add value for clients
• Contribute to the generation of new business proposals and presentations
• Cultivate internal and external networks to support the team

Practice Leadership

• Support development, production, and marketing of thought leadership on emerging healthcare trends
• Evaluate strategies and alternatives with senior management during difficult situations
• Demonstrate accountability for outcomes and assist others when needed
• Effectively manage competing demands for time
• Lead and mentor junior staff; foster a positive team culture

Direct access to leadership with defined long-term career planning to develop your skills as a communications and change management practitioner. This role also offers opportunities to collaborate with internal teams across specialties to tackle high-visibility client challenges and support firm growth.

Basic Qualifications

• Bachelor’s degree in a relevant field
• Minimum five years of experience at a communications agency (healthcare focus) or in-house communications
• Superior writing, editing, and researching skills; familiarity with AP style
• Solid understanding of the healthcare landscape, media relations, digital and social media, and research
• Ability to work in a fast-paced, multi-tasking, deadline-driven environment with regular change
• Proven project management skills and ability to proactively support key client relationships
• Strong time and priority management; ability to juggle multiple client projects
• Professional network development and healthcare media contacts experience
• Experience with media database tools and pitching to secure client coverage
• Advanced proficiency in PowerPoint, Excel, and Word
• Willingness to travel to clients and FTI offices

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We support the wellbeing of you and your family—physically, emotionally, and financially. Benefits include:

• Competitive total compensation and bonus potential
• Comprehensive medical, dental, and vision coverage, plus life and…