Senior Project Coordinator

S-RM is a global intelligence and cyber security consultancy. Since 2005,we’vehelped companies, governments,and private individuals solve some of their most complex challenges.

We’vebeen able to do this because of our outstanding people.

We’recommitted to developing bright, curious, enthusiastic people who want to think critically, solve complex problems, and achieve success.

But we also know that workisn’teverything.

It’sabout the lives and careers it helps us build.

We’re immensely proud of thiscultureand we invest in our people’s wellbeing, learning, and ideas every day. At S-RM, you will have theoptionto join one of our five employee network groups and our Corporate Social Responsibility committee, whichdemonstrateour values.

We’reexcitedyou’rethinking about joining us.

This role will provide proactive, mission-critical administrative support to the Americas corporate intelligence delivery team. Reporting to the Director of Americas Delivery, the successful candidate will play a key role in ensuring smooth onboarding, coordination, and fulfillment of client engagements, supporting departmental leaders, project managers, and researchers across both of ourUSoffices. They will also contribute to our central corporate functions in the US and internationally – including operations,billing, compliance, and contracting – while delivering clerical support to sales and client relationship management, maintaining the efficiency of our business, helping to streamline, and providing supplementary logistical support as needed.

Engagement Documentation & Client Onboarding

• Prepare and process engagement documentation — including Letters of Engagement (LOEs), non-disclosure agreements (NDAs), contracts, amendments, and related client paperwork — on behalf of case managers.
• Manage end-to-end client onboarding by receiving and organizing all required documentation, conflict checks, compliance forms, and system setup, ensuring delivery teams can hand off and begin new cases with minimal step-by-step involvement.
• Coordinate client-initiated onboarding of our firm by completing required vendor registration steps,assisting with submission of tax forms and credentials, and setting up payment portals or procurement platforms as needed.
• Liaise proactively with Legal, Compliance, and other internal functions to resolve process questions, secure approvals, and ensure documents are executed accurately and on time.

Subcontractor & Third-Party Onboarding

• Lead the full subcontractor onboarding process, including collecting due-diligence questionnaires, coordinating contract execution, arranging system or credential access, and ensuringaccuratesetup within internal platforms.
• Process onboarding for consultants and other third parties, ensuring all compliance, contractual, and administrative requirements are completed and properly filed.

Systems, Data, & Operational Tracking

• Upload proposals, case information, and other engagement details into CRM systems, project trackers, and internal databases; retrieve data to support client relationship management,analysis,and Sales activity as needed.
• Maintain clean, orderly, and current documentation across SharePoint, operational trackers, intranet resources, and project folders.

Finance & Billing Support

• Provide local support to the global Finance team byassistingwithinvoices, billing queries, payment follow-up, and coordination between Finance and the Americas delivery team.
• Manage shared credit cards, processingreceiptsand expense documentation, andmaintainingrelated financial records.

Compliance & Licensing Support

• Assistthe global Compliance functionwithmaintainingrelevant licenses and credentials, monitoring renewal timelines, and gathering information for client-driven compliance reviews or RFP processes.
• Support documentationrequiredfor regulatory filings, conflict checks, and internal risk procedures.

Operations Enablementand Process  Improvement

• Train new joiners on operational processes, administrative workflows, and use of internal systems.
• Develop,maintain, and continuously improve a knowledge base of standard operating procedures, recurring client requirements,…