Senior Director, PF Services

Overview

This is a role with Project Farma, a Perkin Elmer company. The Sr. Director, PF Services plays a strategic leadership role with focus on Business Development and organizational growth while ensuring Project Delivery via billability as well as training, mentoring and coaching teams in the evolution and operational excellence of Project Farma’s service areas. The Sr. Director, PF Services is responsible for individualized business development activities and organizational growth.

This role is primarily client facing, with billability to ensure timely delivery of innovative solutions while staying abreast of market and technology trends in the industry. In addition, the Sr. Director, Technical Operations is central to identifying and developing resources within the practice area to ensure high level of expertise, performance, and client focus to stay ahead of the competition.

Success requires technical expertise combined with business acumen, advanced people and team-building skills, and a consulting mindset to deliver technical and business solutions aligned with our Patient Focused and People First mindset. Examples of core services within the life science space include:
Capital Project Management (including Project Controls and Scheduling);
Facility Management & Builds;
Tech Transfers;
Validation Life Cycle (including Commissioning and Qualification, Process Validation, Computer System Validation, etc.);
GxP Automated Systems;
Due Diligence & Business Strategy;
Quality, Regulatory, & Compliance.

Note:

The following list outlines key responsibilities grouped into sections.

• Site Strategy:
  Oversee the development and alignment of site strategies across multiple sites within a market or region to ensure Project Farma’s leadership in CQV services.
• Site Strategy:
  Set the overarching strategic vision for the market, ensuring site strategies align with Project Farma's goals.
• Site Strategy:
  Identify cross-market opportunities to enhance client relationships and service offerings.
• Site Strategy:
  Cultivate high-level relationships with C-suite client executives and industry leaders to position the firm as a market leader.

• Drive business growth across multiple sites or markets, setting the strategic direction for client acquisition and portfolio expansion.
• Oversee the development of market-level dashboards and growth strategies.
• Own high-stakes RFPs and contract negotiations for major clients.
• Lead market-based industry engagement to position the firm as a global leader.
• Set and monitor market-wide KPIs and financial targets.
• Own, review, present, and analyze Business Development, Project Delivery and Team Member activities to Leadership.
• Develop, implement, and execute strategic plans to meet the Project Farma business development and growth targets.
• Focus on increasing the market client base and expanding the regional book of business to achieve annual growth targets.
• Utilize existing networks to procure and land new business for Project Farma.
• Develop and implement strategic plans to meet the Project Farma practice area goals of client satisfaction, business and technical performance, and employee engagement.
• Collaborate across the Project Farma practice teams to develop solutions for joint business opportunities that meet business objectives.
• Manage new and existing client accounts, focusing on project delivery and actively seeking account growth.
• Work with clients’ business/technical leadership to facilitate workflow development, project scope development and risk assessment, issue resolution and work forecasting and planning.
• Provide direction and innovation in service and/or process improvement, cost reduction and recommendations for business process optimization.
• Stay current with the latest trends in the biomanufacturing industry and implement strategies that leverage changes in the marketplace into new business opportunities.
• Maintain thorough understanding of target industries including how each sector works together, interdependencies, emerging trends, and key challenges.
• Maintain business development data within the customer relationship management…