Operations Assistant

Job Title

Operations Assistant

Reports to

VP of Operations/Chief of Staff

FLSA Status

Non-exempt Position

Alliance for Justice (AFJ) is a national association of more than 135 organizations, representing a broad array of groups committed to progressive values and the creation of an equitable, just, and free society. For more than 45 years we have been leaders in the fight for a more equitable society on behalf of a broad constituency belief that all Americans have the right to secure justice in the courts and to have their voices heard when government makes decisions that affect their lives.

Job Purpose

The Operations Assistant supports AFJ by providing administrative, logistical, and operational support to ensure smooth functioning of AFJ's day-to-day activities. This role is essential to maintaining efficient office operations, supporting organizational processes, assisting with event and meeting coordination, ensuring office and technology needs are met, and supporting staff across the organization.

Working as part of the Operations team, the Operations Assistant helps ensure that internal systems run effectively, and that staff have the resources they need to advance AFJ's mission.

Duties and Responsibilities

* Provide general administrative and operational support, including scheduling assistance, document management, and maintaining organizational records.

* Support office logistics, including receiving mail, managing office supplies, coordinating vendor services, and helping maintain an orderly and functional office environment.

* Serve as on-site support one day per week in the Washington, DC office to handle physical office needs, including mail distribution, supply restocking, meeting room preparation, and troubleshooting basic office equipment.

* Coordinate office maintenance and repairs.

* Coordinate and manage staff equipment and supply needs for both remote and in-person environments, including ordering computers and related equipment (such as monitors or accessories), tracking device inventory, and monitoring renewals for warranties or insurance coverage.

* Serve as a point of contact for subtenants, supporting day-to-day needs such as office access, meeting space coordination, mail handling, and resolving routine facilities or operational issues.

* Assist with meeting and event coordination, including preparing materials, setting up rooms or virtual platforms, tracking attendance, and arranging logistical needs.

* Support technology coordination tasks such as submitting IT tickets, assisting with equipment setup for new hires, and maintaining inventory of equipment and assets.

* Assist with onboarding and offboarding processes, including coordinating workspace needs.

* Support compliance and administrative procedures, including helping monitor internal policies, supporting audits or record requests, and maintaining confidentiality of sensitive information.

* Provide general support to Operations leadership for special projects and organizational initiatives as needed.

Required Qualifications

* Administrative, operations, or office support experience

* Bachelor's degree or equivalent related experience is preferred, but not required

* Strong organizational and time management skills

* Ability to manage multiple tasks and maintain accuracy

* Strong communication and customer service skills

* Comfort with Microsoft Office and basic technology troubleshooting

* Ability to work independently and collaboratively

* Ability to handle confidential information with discretion

Preferred Qualifications

* Experience in a nonprofit, advocacy, or mission-driven organization

* Experience supporting hybrid or distributed teams

* Experience with database or information management systems

Compensation and Benefits

This is a union position covered under the terms of a collective bargaining agreement with the Washington-Baltimore News Guild, CWA Local 32035, which includes salary minimums based on job position category. This position is in job group 1 and has a starting annual salary range of $57,500-$63,751.

We offer a comprehensive and generous benefits program, including:

Insurance

We offer medical, dental, and vision benefits,…