Tenant Services Coordinator

About The Role:

As a CBRE Tenant Services Coordinator, you will be responsible for providing customer service support to tenants and vendors.

This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

• Assist the team with various administrative tasks. This includes answering phones, communicating with tenants, filing, and copying.
• Maintain files, including insurance certificates and leases.
• Work with Building Technicians and vendors to compile a list of maintenance items.
• Prepare internal lease administration documents such as lease abstracts as directed.
• Partake in lease administration activities including lease set up, lease changes, reporting etc.
• Submit invoices for payment by inputting them into the accounting system. Forward original invoices to accounting for payment.
• Engage in rent collection communications and phone contact with tenant where permitted.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail
• Deliver own output by following defined procedures and processes under close supervision and mentorship.