Office Services Coordinator

Overview

We are seeking a motivated and detail-oriented Lead Office Services Associate to oversee daily office operations and lead a team of office service associates. In this role, you will ensure a clean, organized, and professional office environment while delivering exceptional customer service to employees and visitors. This position is ideal for a hands-on leader with strong organizational skills and a customer-centric mindset.

• Lead, train, and supervise office service associates to ensure efficient operations
• Assign and manage daily tasks, ensuring timely completion
• Conduct performance evaluations, provide feedback, and recognize achievements
• Promote teamwork, collaboration, and continuous improvement

• Maintain a clean, professional, and welcoming office environment
• Manage office supplies, pantry items, and essential resources
• Coordinate with janitorial and maintenance teams
• Implement organizational systems to improve efficiency and accessibility

• Serve as the primary point of contact for office service inquiries
• Respond promptly and professionally to employee requests and concerns
• Identify and implement improvements to office services and processes
• Liaise with external vendors and service providers
• Negotiate contracts and service agreements to ensure quality and cost efficiency
• Monitor and evaluate vendor performance

• Assist with planning and coordinating meetings, events, and conferences
• Prepare meeting rooms, materials, catering, and A/V requirements
• Collaborate with departments to ensure smooth event execution

• Participate in ongoing training programs, including Cornerstone
• Stay current on best practices to enhance role performance

• High school diploma or equivalent (college degree preferred)
• 2–3 years of relevant experience in office services or administrative support
• Proficiency in Microsoft Office applications
• Strong communication and problem-solving skills
• Ability to maintain confidentiality and handle sensitive information
• Positive, professional demeanor with a strong customer-service focus
• Team-oriented leader who motivates others and builds strong relationships
• Law firm experience is a major plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Internal Candidates Only:
The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.