Facility Coordinator

The Facility Coordinator supports day-to-day facilities operations within a multi-site office portfolio under an Integrated Facilities Management (IFM) contract. This role acts as the primary administrative and coordination hub between occupants, service providers, building management, and internal IFM team, ensuring efficient service delivery, compliance, and a high-quality workplace experience in a fast-paced NYC office environment.

• Serve as the primary point of contact for facilities service requests, coordinating work orders across hard and soft services.
• Triage, assign, track, and close work orders using a Computerized Maintenance Management System (CMMS).
• Coordinate planned and reactive maintenance activities with technicians, vendors, and building management.
• Support move/add/change (MAC) activities including furniture moves, space reconfigurations, and workstation setups.
• Monitor service delivery against SLAs and KPIs, escalating issues as needed.

• Coordinate access, scheduling, and oversight for third-party vendors and subcontractors.
• Verify completion of work and ensure documentation (service reports, close-out photos, permits) is submitted.
• Assist with vendor onboarding requirements, including COIs, safety documentation, and building compliance.

• Provide professional, customer-focused support to office occupants and client representatives.
• Communicate service updates, outages, and planned work effectively to stakeholders.
• Support workplace experience initiatives and continuous improvement efforts.

• Maintain accurate records for work orders, asset data, maintenance logs, and compliance documentation.
• Assist with monthly reporting, metrics tracking, and service reviews.
• Support budget tracking, invoice review, and purchase order processing as required by the IFM contract.

• Support compliance with local NYC codes, building rules, and client policies.
• Assist with safety programs, inspections, and corrective action tracking.
• Ensure adherence to IFM procedures, SOPs, and change management processes.

Other duties as assigned by Manager or Supervisor.

• 2+ years of experience in facilities coordination, property management, or workplace operations (office environment preferred).
• Experience working within an IFM, corporate real estate, or outsourced facilities model.
• Proficiency with CMMS systems and Microsoft Office (Outlook, Excel, Word).
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.

• Customer-service mindset with a professional demeanor.
• Familiarity with NYC office building operations and vendor coordination.
• Ability to work independently while supporting a broader IFM team.
• Basic understanding of building systems (HVAC, electrical, plumbing) sufficient to route and coordinate work.
• Experience supporting SLA/KPI-driven contracts.
• Comfortable working across multiple office locations.

• On-site role supporting one or more office buildings in New York City.
• Occasional flexibility required for early mornings, evenings, or weekend coordination during critical activities.

$21.46

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note:

Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without…