Administrative Assistant - Stehekin

Job Summary

The Administrative Assistant is the first point of contact at the unit and is responsible for the administrative tasks assigned to support the unit. The specific duties of the position include timecard management, payroll, new hire assistance, accounting invoices, cash deposit, inventories, and daily sales, as well as supporting retail, restaurant, drivers, greeting boats, visitors, and guests.

22.00 USD Hourly

The Administrative Assistant is the first point of contact at the unit, responsible for the administrative tasks assigned to support the unit. The Administrative Assistant handles daily sales reports, manages deposits and armored car pick‑ups, maintains records, executes administrative policies, adheres to GSI Hospitality Standards, screens incoming calls and correspondence, prepares memorandums, creates and maintains database and spreadsheet files for revenue management and sales and marketing, runs weekly and monthly reports, acts as onsite Human Resources, takes and transcribes dictation, maintains office equipment and supplies, learns new software systems, answers phones with a polished manner, operates a multi‑extension phone system, performs administrative tasks as assigned by the management team, and maintains awareness of safety issues.

• Responsible for daily sales reports.
• Handle deposits and armored car pick ups.
• Keep records and execute administrative policies determined by management.
• Adhere to and promote GSI Hospitality Standards.
• Screen incoming calls and correspondence, and respond independently when possible.
• Prepare memorandums outlining and explaining administrative procedures and policies to staff and monitor compliance.
• Create and maintain database and spreadsheet files for revenue management and Sales and marketing.
• Run all required weekly and monthly reports for analysis and distribution.
• Act as onsite Human Resources: maintaining and executing changes to employee files, recruiting, Workday oversight.
• Take and transcribe dictation, and compose and prepare confidential correspondence, reports, and other complex documents.
• Maintain office equipment and supplies.
• Required to learn new software systems and become proficient as assigned.
• Answer phones with a polished manner, and accurately transfer high volume of calls to the appropriate departments. Operate multi‑extension phone system.
• Perform administrative tasks as assigned by management team.
• Maintain awareness of safety issues, and report them immediately to your manager.

• High School Diploma or GED preferred or previous experience as an administrative assistant or related customer service position.
• Ability to calculate basic mathematical figures.
• Computer proficiency with the ability to utilize Microsoft Outlook, Excel, Teams, Word‑Press.
• Great interpersonal skills required, with the ability to communicate effectively with a wide variety of people.

• Ability to sit at a desk for the entire work day.
• Reading and writing work‑related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co‑workers and the ability to speak clearly so that you can be understood by customers and co‑workers in English.
• Constantly communicates and receives verbal communication.
• Lift, carry, and push up to 15 lbs. occasionally, up to 30 lbs. seldom.
• Occasionally stoop, kneel, or crouch.
• Use hands and arms to reach for, grasp, and manipulate objects.

• Typical office equipment (computers, laptop, printer with scanning capabilities, copiers, among others).

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best‑in‑class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full‑service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior…