Operational Support Technician, Security Clearance

Position: OPERATIONAL SUPPORT TECHNICIAN, 0303 with Security Clearance
POSITION OVERVIEW This position advertised has been exempted from the federal civilian hiring freeze. Current FBI employees are ineligible to apply if serving under the same conditions as that for which is advertised, including:
* Appointing organization (FBI)
* Type of position (full-time, part-time, etc.)
* Same or higher grade
* Duty location (city or state)
* Type of appointment (permanent, temporary, etc.) All federal employees who opted into the Deferred Resignation Program (DRP) MUST resign prior to appointment in their new position. Job Opening: 62984 Opening Date:
January 26, 2026 Closing Date:
February 9, 2026 at 11:59 p.m. (ET) Job Title Operational Support Technician, GS-5/6 Full Performance Level GS-8 Division All Field Office Divisions Location This job opening will be used to fill vacancies in all Field Office and Resident Agency locations nationwide. Please select your location preference(s) based off the Field Office's Headquarters City location. Working Hours Will vary - selectees may be required to work shift work including nights, weekends, and holidays as needed by the Field Office.

Job Type Full Time/Permanent Who May Apply All U.S. Citizens Number of Positions Available Multiple Questions Salary GS-5: $34,799.00 - $45,239.00 GS-6: $38,791.00 - $50,428.00

NOTE:

The salaries listed above are the base rate of pay for federal employees on the General Schedule (GS) pay scale. A complete list of pay tables factoring in locality pay (based on geographical area) can be found on OPM.gov. Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Please ensure to specify your location preference(s) when applying. Your application will only be considered for the location preference(s) that you have selected. If there is only one Division you are interested in, please mark that Division for all of your choices. This job opening will be used to fill OST positions across the 56 FBI Field Offices. Due to the fluidity of vacancies, there is no guarantee which Field Offices will have openings within the time frame of this announcement.

As vacancies become available, hiring managers with a vacancy will receive a list of eligible applicants for their location. Applicants may be contacted directly by the Division if/when there is a vacancy. This job opening will be available quarterly during Fiscal Year 2026. KEY REQUIREMENTS
* Must be a U.S. citizen

* Must be able to obtain a Top Secret-SCI clearance
* Some travel may be required PHYSICAL DEMANDS Work is typically sedentary. However, the position may require some walking, standing, stooping, bending, and/or carrying of items on a recurring basis. As needed, may be required to lift items up to 50 pounds. WORK ENVIRONMENT The environment involves everyday risks or discomforts that require normal safety precautions. The work area is adequately lighted, heated, and ventilated.

Some work may require the use of protective biological hoods, gloves, and specially fitted masks because of high risks of potential exposure to biological contaminates. The incumbent of this position may be required to work all shifts based on the needs of the office. MAJOR DUTIES
* Provides administrative and clerical support to various staff members of the Field Office in order to accomplish organizational goals and missions.

* Operates switchboard to provide assistance; takes messages or directs calls to the proper person.

* Refers telephonic complaints and inquiries from outside sources and the general public to higher grade level employee for appropriate action. If complaint is within another agency's purview, refers caller to that agency or accepts the information and promptly apprises the agency.

* Serves as WebTA Time Keeper to ensure all records are accurate and complete by the closing date of each pay period.

* Manipulates automated information systems to perform duties associated with the retrieval of information from FBI, state, and local law enforcement databases and commercial computerized information systems. Disseminates information to those involved in the investigation during course of normal work operations, and on occasion, during planned interagency activities and special operations in the office of assignment.

* Ensures the physical security of office premises to include any storage areas or auxiliary parking facilities. Confirms alarms are operational, and monitors alarm systems. Personally conducts, or ensures inspections are made to verify doors and windows are properly locked; office safe and file cabinets containing official records and materials are secured; files, correspondence, keys, equipment and instruments are safeguarded; and all confidential trash is removed for destruction.

Responds appropriately to triggered alarms and any security violations. May serve as COMSEC custodian, responsible for the receipt, custody,…